Our Latest News

Mail Order

We apologise to all our lovely Mail Order customers but, due to the postal strike, we are unable to take any more orders for guaranteed delivery before Christmas.

Ukraine Appeal

We’d like to thank each and every one of you for your kindness and generosity towards our fundraising appeal for the Ukraine.

To date, the total raised is a whopping £1054.00!

Thank you so much.

Christmas & New Year Opening Times


If you’re wondering when we’re opening and closing over the Christmas period, then this post is for you…
Basically, we’re closing at 4pm on Christmas Eve and will re-open again (after a bit of a well-earned breather) on Wednesday 29th December.
We’ll then close on New Year’s Eve at 4pm and re-open on Sunday 2nd Jan.
Happy Christmas everyone!

Cupcake Day for the Alzheimer’s Society. Thursday 17th June

Next Thursday (17th June), we’ll be once again supporting the Alzheimer’s Society Cupcake Day.
We’ll have some pretty darned amazing cupcakes on sale, courtesy of our chums over at the Cherry Blossom bakery in Macclesfield.
50p from each cupcake sold will go towards this extremely worthy cause – one which is very, very close to my own heart.
So much so that, this year, I’ve decided to also donate 10% of all our takings on Thursday 17th to the Alzheimer’s Society.
So, if you’d like to make a difference, and help families who are struggling as a result of this heart-breaking disease, please support us by buying our cupcakes and generally spending money with us on the 17th June.
Thank you…

Re-Opening 17th May 2021

From Monday 17th May, in addition to our outside terrace tables, we will be re-introducing a limited number of tables inside the cafe.
As always, we will be working within the Government guidelines, so please make sure you wear a mask (unless exempt) and use the hand sanitizer before coming inside the shop. Sit only at a cleared table, and our staff will be over to take your order. Once seated, you can remove your mask. You can use our QR scanner to check in, or simply provide our staff with a contact telephone number along with your order.
If you wish to order takeaway, please continue to do so inside the shop but, due to restricted numbers allowed, please wait outside for your order and we will bring it to you.
It’s the next step on our road to freedom folks! Thank you so much for all your support over the past, rather scary, year. Let’s continue to stay safe and stay positive, and hopefully soon we will be able to put all of this behind us.

Re-Opening (the next stage!) April 12th 2021

It’s been a long, fraught, difficult year, but, from 12th April, we are positively giddy to tell you that we will finally be able to re-open the shop and the outside café.
Inside the shop, you’ll be able to browse the counter and shelves and select your favourite chocolates. You’ll also be able to order takeaway drinks and cakes.
Outside, you’ll be able to sit and enjoy the Buxton sunshine (hopefully!) on our terrace area.
We’ll be resuming our table service, so all you have to do is sit yourselves down at a cleared table and a member of our team will be over to take your order.
We politely ask that you do not move the tables and chairs as they will be set out in accordance with the current social-distancing rules. We also ask you not to move between tables, or we have to start the cleaning procedure all over again.
We also ask you not to bring your own food to our tables. Not only does it contravene the current guidelines, it’s also incredibly rude.
We so look forward to welcoming you back to Charlotte’s. And for those of you who have supported us throughout this awful year, we thank you from the bottom of our hearts.
Stay safe and stay positive.

Re-opening (well… partial re-opening!) Wednesday 3rd Feb

I’m really happy to announce that our hatch service will be re-opening for business on Wednesday 3rd February.
As before, we’ll be just open for takeaway drinks, snacks and chocolate collection, Wednesday to Sunday 11am-3pm.
We’ll be posting lots of gift ideas and offers on our social media pages, so keep your eyes peeled!
If you would like to place an order for chocolates to be posted, please email me at bevjones@charlotteschocolates.com. giving me an idea what your chocolatey preferences are, how much you would like to spend and a contact telephone number so I can call you to discuss your order and take payment.
This continues to be a really difficult time for all small businesses, and your continued support will be so very much appreciated.
Stay safe and stay positive!

January 2021 – Closed (Sorry)

It is With a Hugely Heavy Heart, That I am Informing You that We Will now be Closed Until Wed 3rd February.

Hopefully, By Then, We Will Be Able To Re-Open Our Little Hatch Service (at Least) Once Again

Thank You to All Our Wonderful Customers For Their Continued Support. We Couldn’t Have Got This Far Without You.

Stay Home, Stay Safe and Stay Positive.
From All The Team at Charlotte’s

Opening times from 2nd Jan 2021

As Buxton is currently in tier 4, the shop and cafe are now closed.
We are, however, running a limited takeaway service via the ‘Hatch’ for drinks, snacks and chocolate, Wednesday-Sunday 11am-3pm.
If you would like to pre-order chocolates for collection, or for further information, please email bevjones@charlotteschocolates.com.
As the covid-19 situation changes, so will we. So please follow our Facebook page for any developments.
Stay safe & stay positive, and thank you so much for all your support.

Christmas Opening Times

The shop will be open for the sale of chocolates as well as takeaway drinks and snacks at the following times in the run-up to Christmas and New Year:
Monday 21st – Wednesday 23rd 10am-5pm (last orders for drinks at 4.30pm)
Christmas Eve – 10am-4pm (last orders for drinks 3.30pm)
Christmas Day, Boxing Day and 27th December – Closed
28th -30th December 10am-5pm (last orders 4.30pm)
New Year’s Eve – 10am-4pm (last orders 3.30pm)
New Year’s Day – Closed
Usual opening hours will (hopefully) re-commence from 2nd January.
Have a happy and safe Christmas everyone, and here’s to a much better new year!
From all the team here at Charlotte’s Chocolates